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We are Still Accepting Orders For Delivery On Mon 25 Sep 2017

In case of non-availability of certain product, we at Flowers Delivery Russia reserve the right to substitute any product with another product of equal or higher value. This is done to ensure timely delivery of order. Substitution Policy applies to all the products listed on the website. Substitution Policy for some of the products is listed below.

Flowers

  1. In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
  2. For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
  3. If the floral container shown online is not available, a similar one will be used.

Fruits

If fruits in fruit baskets shown online are not available or can not guarantee freshness in certain seasons and regions, other fruits of equal or greater value may be selected.

If fruits in fruit cakes shown online are not available or can not guarantee freshness in certain seasons and regions, other fruits with similar color will be chosen to match the arrangement.

Bears

If the bear shown online is not available in some regions, we will make every attempt to match the style and size, but may substitute with similar one with equal or greater value. If you do NOT want us to make any changes, please leave message and instructions indicating what we should do in the conditions of unavailability.

Chocolate

If the candy shown online is not available in some regions, we will make every attemp to match the brand name and flavor, but may substitute with different arrangement and/or size with equal or greater value. If you do NOT want us to make any changes, please leave message and instructions indicating what we should do in the conditions of unavailability.

Cake

Picture shown online is just for your reference. If the item is not available in some regions, we will make every attemp to match the product type, style, brand name with equal or greater value.

Wine

Picture shown online is just for your reference. If the item is not available in some regions, we will make every attemp to match the product type, size, brand name, and product region with equal or greater value.

Balloon

Picture shown online is just for your reference. If the item is not available in some regions, we will make substitute with other balloons that has similar theme and style, equal or greater value.